• 1. What is the maximum storage Mirco SD card that Nano can support?

    Nano supports Class10/U1 64G Micro SD card (TF card) maximumly.
  • 2. How to upgrade Nano camera firmware?

    • You can upgrade firmware of Nano camera from two ways:
    • 1. Open Setting on Nano App and click About to upgrade firmware;
    • 2. Or download camera firmware from Insta360.com.
    • More information please check Firmware Upgrade Tutorial.
  • 3. How to make live streaming with Nano camera?

      • Insta360 Nano now supports 360 live streaming on Facebook, Youtube, Periscope, Weibo. Connect Nano to iPhone, and select 360 Live mode, authorize your account and make live-streaming. Also, you can try Animation Live mode. More details please check Insta360 Live Streaming Tutorial.
  • 4. How to export spherical panoramic images/videos?

    • There are two ways to export spherical panoramic images/videos:
    • Export to iPhone album:
    • 1. Open Nano App, click Album button;
    • 2. Click the image or video you would like to export;
    • 3. Click the Share button on upper right corner and click the panorama button.
    • Export to Win/Mac:
    • 1. Unplug the Micro SD card (TF card) from Nano camera;
    • 2. Put it in a card reader and connect to your computer;
    • 3. Open the Micro SD folder and export the files.
  • 5. What can I do if the camera has no response(cannot turn it on)?

      • 1. Check Nano if it is out of battery, please charge it first.
      • 2. Check versions of camera firmware and Nano App, please update the latest version.
      • 3. If Nano still has no response, please try to long-press the power button for 20 seconds or press the reset hole underneath the camera via the pin to reset (Reset Tutorial).
      • 4. If the blue/green light keeps on after firmware update, please first try to long press the button for 20s to reset. If no response, please try to format the microSD card. And if still no response, please plug the microSD card and try to update the camera firmware via microSD card.
      • 5. Connect Nano to iPhone, open Settings-->General-->About-->Scroll to the bottom---> You find the Insta360 nano here but it is disconnected on software, please first try to shut down the App and unplug & plug the camera again onto the phone. If still no response, try to delete and reinstall App and unplug & plug the camera again onto the phone.
      • 6. Connect Nano to iPhone, open Settings-->General-->About-->Scroll to the bottom---> You don't find the Insta360 nano here, please try to check the Lightning connector first. If still no response, try to restart your iPhone and unplug & plug the camera again onto the phone.
  • 6. How to upload videos to Youtube?

    • There are two ways to upload videos to Youtube:
    • Via Nano App:
    • 1. Open Nano App and click the video you would like to upload;
    • 2. Click the Share button on upper right corner;
    • 3. Click Youtube platform, then select screen-record mode or panoramic mode;
    • 4. After exporting the video, open Youtube;
    • 5. Upload the exported video.
    • Via Win/Mac:
    • 1. Use card reader to open files (Micro SD card) on computer;
    • 2. Log in Youtube and upload the selected video on your page.
  • 7. Can I use Nano camera independently or it has to be attached to the iPhone?

    • Nano can be used independently, you can follow steps as below:
    • 1. Insert Micro SD card (TF card);
    • 2. Click the power button, when blue LED indicator turns to green, the camera is power on;
    • 3. In standby mode (green LED indicator lights on), click the power button and the green indicator blinks once, it means you have taken a photo;
    • 4. In standby mode (green LED indicator lights on), double-click the power button, and the green indicator starts blinking, it means you have started shooting a video. Click the power button again to stop.
    • More details please refer to Independent Camera Instruction. Also, Nano supports Timed-Shooting and Time-lapse Shooting.
  • 8. How to share photos or videos on social networking platforms?

    There are two ways to share to social networking platforms:
      • Share individual photo/video:
      • 1. Plug Nano to iPhone and open Nano App;
      • 2. Open the photo/video you would like to share;
      • 3. Click the Share button on upper right corner;
      • 4. Select social platform and share.
      • Share Panoramic album:
      • 1. Open Nano App and click Album button;
      • 2. Click Share button on upper right corner;
      • 3. Select photos you would like to share and click share button;
      • 4. Write album title and photo descriptions;
      • 5. Click Share button and choose platform to share.